Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Slug & Lettuce York
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I visited the Slug and Lettuce twice over the weekend, once for cocktails and once for breakfast. My first visit was on a Saturday afternoon, and our group decided to take advantage of their 2 for 1 cocktails offer. The pub was extremely busy and there was a very long queue at the bar, but the staff were calm, friendly and efficient, so we weren't waiting for too long. The cocktails offer applies to jugs too, and our group very much appreciated getting two jugs of Pimms for the price of one!Our second visit was the next morning, for breakfast. The pub was nearly empty, and the staff were very helpful, and didn't mind at all when we started moving tables around so we could seat our very large group. The food came quickly, and was hot and delicious. My breakfast included the biggest potato wedge I had ever seen! My only issue really is that the pub itself feels rather unloved. Sticky tables and floors, and there were floral displays that looked like pots of brown lettuce. It was rather off-putting! The pub needs a little TLC.
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Turning a negative review into positive
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Managing negative reviews
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Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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