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Name of business:
Akbars Authentic Indian Cuisine
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Akbar's gets very, very busy on a Saturday night. We had a booking, and were left waiting around for half an hour before we were even shown to our table. The resturant itself was very dark, and very loud. We found it quite difficult to chat to each other, and resorted to almost shouting in the end. This also meant that it wasn't easy to tell the waiters what we wanted - it was very difficult for one of my friends to explain that she had a nut allergy and wanted the nuts removed from her dish, for example. Once the food arrived, it was delicious. I highly recommend the family nan bread - it comes on it's own stand, and was very tasty. I had a mushroom and paneer balti, which was lovely. The sauce was quite spicy and was hotter than I would normally eat, but it was balanced out by the creamy paneer. I would go back, but not on a Friday or Saturday night.
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Turning a negative review into positive
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Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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