Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Keep It Local Rubbish Removals
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Wed 3rd Feb. Sent a message mid morning to get a quote to remove a load of old/wet pallets and wood from the side of my property and received a call from Paul shortly after at noon and he said he would call round as soon as he finished the job he was on. He came around about 1pm and by half past it was all gone!! What a service!!! Cheaper than a skip and doing the work yourself. I would highly recommend these local guys! Thanks Paul😉
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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