Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Needles & Pins
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Needles and pins have been nothing but truly amazing, I took my wedding dress there after having a really bad experience with my previous seamstress and they totally put my mind at ease and worked wonders on my dress, completely re building the lace on the back of the dress as well and other bits that needed fixing! However after a small melt down I decided to purchase a new dress with only 2 weeks until the big day! Took it back to needles and Pins and hoped they could help and they did, they Managed to do all of the alterations in a few days and I couldn’t be happier! I loved my old dress however just fell
Out of love with it after the bad experience with the previous seamstress! These ladies are truly amazing and have worked wonders on both dresses, they have gone above and beyond in my expectations and been so kind doing so, I couldn’t be more thankful to all of them.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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