Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
Parkside Dental Practice
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I have been going to Parkside dental practice for over 4 years now and I could not recommend Dr Jones and his team more highly.I have had to have quite a large amount of dental work done over the years and have found that Dr Jones is great at explaining what needs to be done and putting any fears I had to rest. I've been very pleased with all the treatment I have had and the team are always very kind and friendly. The facilities are clean and modern and the location is convenient to Cardiff city centre.I've been so happy with the service that after moving to London 2 years ago I am still going here - timing my visits to the dentist alongside visits to family in Cardiff.I would definitely recommend this practice.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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