Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
External Property Solutions Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
John and Phil turned up when they said they would and carried on with the job until completed. In these Covid times they came prepared with their own food and drink.
While the original work was quoted for its was found, not unexpectedly, that the ridge tiles needed attention.
A decision had to be made quickly whether to this work while the scaffolding was up as it would be cheaper in the long run. A verbal price was agreed which was reflected in the invoice.
With the job completed the house looks so much better. Thank you Chaps.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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