Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Huge Chinese restaurant, filled with a mixture of large round tables and smaller square settings so very accomodating for any size of group. A glass atrium in the centre allows plenty of natural light in which is a nice touch.Typical menu offering nothing really different to any other Chinese, good selection of fixed menus from £15 p/h for those who can't make up their minds.Very clean seating area though the rear of the restauarant looks a bit dubious (it is where I park usually and turned me off a bit).The only time it gets busy is on match days (when you can't park) or whe they have coach loadsof Chinese tourist come along, so you can be left feeling a bit exposed.Very polite and helpful waiting staff, and very busy in the take-away department.Would recommend this one over the near-by Alisan for value and nicer service.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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