Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
R Bristley Chimney Sweep
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I can not write a review of chimney being swept as we have none in action BUT I can write about Mr Richard Bristley himself.
We can not praise him enough as a person. On Thursday evening October 30th 2019 he was SO VERY caring to a complete stranger who needed, help putting the injured person before himself.
He came to do a job across the road, when he heard our cries for help & came running. He took over the situation straight away calling the ambulance & for an hour in the cold, he knelt at my partners head comforting him while pressing on his continually bleeding head wound from a fall.
We can not THANK HIM ENOUGH for what he did. He is a lovely man, so I hope this review can help him with his business.
Vicki & Bert. Kentford.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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