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Name of business:
Quantum-Touch on Merseyside
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I found myself relaxing fully through Archie's gentle presence, clear explanations and quietly leading me through his series of energy focuses. I felt enabled to let my energies within bring calming and relaxation. I can visit my back pain and feel it reduce and send it away mentally and emotionally. I feel Archie let me reconnect with my spirituality beyond myself. 3 days on, I feel calmer less troubled both over my reducing back pain and my personal anxiety. Archie's session is helping me to reconnect with my better inner self and body's health and well-being.
Briefly, he appropriately and gently touched my hips, backbone and skull: fully explaining his touch before this brief laying on of hands. This then enabled my use of my hands towards my healing.
Archie's personal gentleness is in harmony, I feel, with this natural resting therapy and I am happy to recommend this peaceful experience with Archie.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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