Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
C.P.R Skip Hire
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
This company are total shysters, they delivered my skip, driving out of my drive they did about £3000 of damage to my electric gates, we have rung them 16 times and e mailed them, they are totally ignoring us, hoping the matter will go away, this is sharp practice. When they came to collect the skip the boss Clare Lee was in the wagon, she said the skip was too full and should be level, and charged my wife an extra £50 (cash no receipt) In terms of VAT apparently its optional with this company, weather you want to pay it or not, I wonder what HMRC would have to say about this. Anyone thinking about using this company, BEWARE!!!!!!!!
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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