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Name of business:
Wolfes Burger Connoisseurs
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
As soon as you walk through the doors of Wolfes you cant help but being automatically impressed, the dark decor gives a very homely comfy feel and straight away you know your not going to be disappointed. the service was unbelieveably quick, the staff are very chatty and friendly making you at ease from the start. asking which burger is the most popular the waitress smartly addressed that they are all delicious - and she didnt lie! opting for the ranch i was shocked to see how big it was but had to finish it as it was too good to leave. our waitress also advised us that you can come in for anything - just a simple coffee, a chip or a full meal. would recommend this already popular restaurant to everyone without a doubt.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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