Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
The reading didn't get off to a great start, I was accused twice of not having made a payment, when she then realised I had paid via paypal. Nothing I was told during the reading reasonated with me unfortunately. The landline was poor so I couldn't always make out everything that was being said. I was told 2022 was the best year I have had in many years (there have been 6 deaths in my life and I have had other misfortunes relating to health so I couldn't disagree more). Description of my personality was like the total opposite to me, as was what was being told about my present work circumstances. I was told to think about a person I wanted to concentrate on so that she could relay some messages from that person. The messages didnt make a single bit of sense, told her this and she said she has never got it wrong in all these years and got defensive. I even had to tell her that person was my stillborn son. I'm upset that I had wasted my money on this reading so please be cautious.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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