Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
K C Horse Drawn Carriages
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
KC just provided a horse drawn carriage for my Dad's funeral. The horses and carriage were beautiful and carried out their duties wonderfully. They did my Dad very proud. I got the chance to meet one of the owners, Lorraine, before the funeral and she couldn't have been more helpful to me which was a big comfort during a very difficult time.
Also remember using this company helps provide funding for the horse sanctuary they run so a very worthy company.
I have no hesitation in recommending them at all. They are the best.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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