Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
The Harwood Arms
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Tucked a safe distance behind Fulham Broadway, is a pub that serves outstanding food, that goes by the name of the Harwood Arms. It's reputation for serving the Capital's finest scotch egg was enough bait to lure me in from South of the river. Lizzie, Chris and Helen tipped me off about these eggy bundles of joy, so I pre-ordered some when I reserved our table. Just to make sure!From the moment we arrived, we felt at home. The service was slick and the surroundings were smart but relaxed. The Harwood Arms strikes a great balance between creating the warm atmosphere of a pub, but with the overall style and professionalism of a restaurant. The Holy Grail for any gastropub. Given that the mantra of the Harwood Arms is to bring the country to the city it is no wonder that 3 country bumpkins living in London liked it so much!We tucked into our venison scotch egg like hyenas at Easter who'd given up eating deer Lent. Yolk dripped across my face and slurped over my hands as I failed to put into words just how amazing that moment was. Cowie and my Sister were equally impressed. So much so that I only got a sixth of a Scotch egg! I mopped up the remains with some of the best bread I've gobbled down in ages.My starter picked up from where the pre-starter had left off. A wooden platter of soft boiled pheasant eggs served on toast with mushrooms had me yelping in appreciation. The crunchy toast and earthy mushrooms were a perfect match. I loved it, but on reflection, it could have done with a bit of sharpness to balance the mellow glossiness.Poached salmon was rudely pink and criminally tasty. Almost ripe with flavour. It was impossibly attractive and just as tasty.Spurred on by the joy of our earlier scotch egg, my sister followed this up with a limited edition, black pudding scotch egg that was served with some cold asparagus that was supposed to be hot. But, when the black pudding scotch egg is this good, they could have served it with a used condom and I'd have been happy!Having wowed us with the starters, we were worried the kitchen would struggle to outdo itself with the mains. But we needn't have been. My grilled deer with bay, garlic potatoes and horseradish and beetroot spread was a dish that I'd happily have every day of the week. The meat was soft, charred and punctuated by the deicate flavour of bay that it had been skewered with. The beetroot and horseradish sauce was so good that Cowie annexed it to go with her cod! Garlic potatoes were upstaged dramatically.Cowie's cod was delicious. Topped with potted shrimp and some garnished with sea greens it couldn't have been a lot better. But I just hope it was sourced from somewhere that isn't running out of cod.My sister devoured her ray like there was no tomorrow. My little mouthful was far more citrus than I was expecting. Which was no bad thing. The only criticism would be the size of the portion. But then again none of us left feeling hungry and we couldn't find room for dessert!The Harwood Arms is a top class gastropub, serving the sort of menu where you'd happily eat everything on it 7 days a week. The menu doesn't just pay lip service to seasonality and provenance, it genuinely lives and breathes it as you'll see by the way the menu changes when their larder AKA the countryside is having a glut. Look out for signal crayfish hitting their menu soon for instance. When you visit, which you must, just make sure you don't miss out on the scotch eggs. They are worthy of an entire page in the Dorling Kindersley Guide to London.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
fails to validate their feedback with us. A Notice of Complaint is only required where you believe the
review contains defamatory content. To report a review for any other reason, please select any other
option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
Warning: Please carefully consider the fact before making a claim (and take legal advice, if no doubt), as
any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
Manage your reviews on the go 24/7 with our `Yell for Business` customer app, available on iPhone and Android.