Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Woodland Nook Boarding Cattery
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Omg this place is amazing when Jayne who is a absolute diamond shown me round I walked round saying WOW the only other time I’ve ever said WOW was when I watched my first granddaughter born. I would love to stay in one of the penthouse suites myself for a week 😘. We took daisy who is 7 years old it’s the first time she has ever been in a cattery I normally get people in to care for her but last time we left her she lost a lot of hair through stress so we wasn’t happy leaving her at home again. Thankfully we found Jayne daisy stayed with her for 6 nights and thankfully daisy has come backs very happy cat. I was very anxious about leaving her but Jayne put me at ease sending me photos and updates so my holiday was very stress free cause I knew daisy was in good hands and safe. She has been home 3 days no loss of fur and is very happy. So yes daisy will be visiting Jayne again. Thank you Jayne you are marvellous x
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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