Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
A A M O T Centre
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Took my sons car in for a MOT and it failed on emissions, staff suggested could be because has been on only short runs last 6 months and suggested a catalyst additive in the fuel and let it get properly hot and up to temperature, I left car with them and they left it running and kept and eye on it throughout the day. They re checked the emissions but was still high and didn’t charge me.
Then said they didn’t think it was the catalytic converters and was smoking a little and suggested different oil.
I took the car away changed the oil myself and used some fuel additives and took the car back and it passed on 1st March. They even squeezed in the re test at 8 am to free up my whole day.
Excellent customer service they went out of their way to be helpful.
I have been taking mine and my families cars there for years and will continue to do so.
Mick Nelson Northampton.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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