Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
P Nicholas & Sons Roofing
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
So we shopped around and got a few quotes...listened to a few neighbours and the high praise that they had for Peter Nicholas, "He's the best" "He will do a good job" "I wish that he had done my roof, Peter came and repaired a bad job done by another firm" .
The quote for a new roof was really competitive and there were plenty of tiles and styles to choose from. When on site all the roofers and scaffolders were professional and hardworking, keeping everything tidy as they worked. We made the most of the scaffolding and had some unscheduled work done...new facias and guttering, Peter Nicholas supplied another competitive quote for the work and the job was completed in a matter of days.
We are more that happy with all the work that has been done, everything was completed to a high standard and has vastly improved the look of our property. The old roof was removed and disposed of, except for a few tiles we kept for the garden. We would recommend Peter Nicholas to anyone.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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