Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
An absolute disaster !
From not very clever staff to just rude attitude and shocking customer service.
I had booked a faulty brakes maintenance(which ive purchased as an extra service buying a bike)..the problem was just replacing tiny screws and nuts from brake regulators as they lost a tread on them(brand new bike!) and one of the lady says they can checked what is wrong with the bike but the technician gonne be next 3-4 weeks available🤢💩😡..no explanation no apology or even sorry.When i tried to speak to someone else had the same kind of „barky” explanation..i felt almost intimidated and furious to drive 12 miles and another 12 back and my sons bike is undriveable!
Absolutely shocking customer service.I got more sensible and inteligent customer service in my local butcher!
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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