Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
New Golden Wok Cantonese Take Away & Delivery
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I have used Golden Wok for over 10 years now and as an advid fan of Chinese food can honestly say this is THE BEST takeaway in Solihull. The food is of restaurant quality and the portions are generous. I can highly recommend the following... BBQ spare ribs, Yuk Sung (THIS IS THE BEST), prawn on toast (again, you will not find better anywhere else!), large spring rolls, chicken and cashew nut, chilli and salt king prawn, szechuan chicken, crispy chilli beef, singapore noodles.... There are loads more but these are our favorites. Keep up the good work but you should open 7 days a week 😄
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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