Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Derricks Window Cleaning
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
This window cleaning service is right up to date, the service they provided me was nothing but pure brilliance,they cleaned all windows and surrounds with a waterfed pole system and my windows were sparkling clean. He and his staff were very professional in the way they went around doing my property and was very health and safety orientated. He asked me if i wanted all my gutters cleaned out as there are a few trees around my property,i did not know that he provided this service so i said yes, he not only cleared out the guttering but cleaned them as well and it has lifted the look of my property the gutters look brand new. Well done Derrick and i have told all my friends and family and work colleagues about your business and the reasonable prices you charge, and also how everything is self contained in the van ie water bowsers h&s signs for passers by etc.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
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review contains defamatory content. To report a review for any other reason, please select any other
option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
Warning: Please carefully consider the fact before making a claim (and take legal advice, if no doubt), as
any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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