Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Somerset Pro Tiling
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Nathaniel came to do some remedial work for us on our wet shower where the grouting was failing and also to sort out cracked tiles in our holiday cottage shower. He did a very good job, advising us as to what needed doing without encouraging us to do more than was necessary! We would thoroughly recommend him - he was very pleasant and courteous and very thorough in his work. He guarantees to return without charge if the problems aren't resolved but that seems unlikely!
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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