Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Pass with Paul Driving School
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
I could not recommend Paul high enough, learning to drive with him was fantastic. If you want to learn to drive but still feel unsure if you’re ready, give Paul a try. He is a lovely and patient guy who made me feel totally at ease and safe behind the wheel. I waited years before starting to learn because I was so scared but I’m really glad I waited or I wouldn’t have had the opportunity to learn with Paul! He really doesn't just teach you how to pass your test, but how to be a driver for the rest of your life.
He made driving lessons fun and incorporates teaching into the fun so you don’t feel too overwhelmed. Paul has the patience of a saint and I never felt rushed regardless of what we were doing, even all those times my brain wouldn’t remember which way to steer first when doing a three point turn. Paul really helped me with my confidence when driving which I never thought I would have, he is lovely and easy to get along with. I have no hesitation when recommending Paul!
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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