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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Great selection of delicious chinese food but not great value for money. Being a foodie who loves a bargain, and being situated in Corby a bargain is expected quite frankly, but this place is relatively expensive, seems to be the only sit down chinese in town so clearly not enough competition.I have visted this place twice, first time for sit down meal and was shocked by the price, the second time for a all you can eat midweek special, unlike most other chineses this did not involve delving into an array of food, instead we could all order one dish at a time, on the menu there were terms and conditions that leftovers would be weighed and charged per lb if they exceeded a certain weight - now I am not one for waste but this felt wrong an most offputting!!!!
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
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Managing negative reviews
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the below advice before you reply.
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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