Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
The Clock Cafe
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Not usually a mad fan of cafes but this is quite close to where I live so sometimes if im hungry and im up northfield, i pop in here and get something to eat and sit outside and watch the traffic rushing by as i drink my coffee and eat my jacket potatoe!Very good food here and quite cheap too and you don't usually have to wait too long. Sometimes, you get a lot of miserable people in here and they are so rude, its unbelievable. The staff are okay at times but sometimes, if they are busy, they probably don't seem friendly like they normally are.Serve the best egg and chips around too!! would recommend to anyone.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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