Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We have used MGA tutors for both our girls through years 4 to 5. Professor Grantham has been a fabulous tutor, very friendly, calm and patient. The girls have really enjoyed working with him over the years and have found the sessions fun ( regular jokes essential). We have noted a massive improvement with both girls in Maths, English, Verbal and Comprehension. Both girls have very different personalities and capabilities. Professor Grantham has nurtured these qualities and both are excelling at school and their confidence has dramatically improved. We have been grateful for the time with the girls but also for the time spent with us as parents directing us how to support the girls and giving us honest feedback and expectations. Throughout the time we have used MGA tutors Professor Grantham has always put the girls needs at the forefront of his lessons. We cannot recommend MGA tutors highly enough. Excellent.
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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