Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Glenn James Wig Specialists
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Doreen was absolutely amazing, rang and arrange appointment, sent pictures of my present hair and explained that I wanted a short wig the same colour as my own hair. Arrived for my appointment and the wigs I tried on were exactly the same colour as I wanted and the style I eventually bought was just what I had in mind. Doreen was very patient and seemed to know exactly what I wanted. I left the shop a very happy customer and have had several complements on my new hairstyle with people know it was a wig. My sister even made me take it off as she didn’t believe me and was really amazed.
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information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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