Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
K C Horse Drawn Carriages
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
KC provided the funeral carriage for my friend’s little girl who sadly passed at the age of just 3. Her favourite thing in the world were unicorns and Roy, Lorraine and the team went to great lengths to dress the horses and make it fit for a princess! They bought in unicorn horns and pastel feathers, were up at 4am washing the horses to ensure they were perfectly turned out and were professional, kind and caring throughout. All for free as it was a child.
I would thoroughly recommend them and cannot thank them enough ❤️
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Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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