Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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clarify details of your claim and to verify your identity.
Name of business:
Bristol Hose Ltd
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We used Bristol Hose after we were working in the area this weekend. Our equipment broke down and their quick actions and response saved us a small fortune. Usually working in and around the Midlands we are used to slow and often expensive call outs, especially on a Sunday. Bristol Hose were with us within 40 minutes and had a large selection of parts on board their van which meant they could carry out the work there and then. Cost wise I couldn't believe it, they don't take advantage of peoples situation and I've been charged nearly double what they did by a company in Birmingham who are a national company. Wish they had a Birmingham depot! Would highly recommend these guys to anyone in the industry looking for a hose replacement.
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A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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