Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
We hired Sure-Fit to strip out an old kitchen and refit an entire new one, the job included; the electrics, plumbing, units, flooring, tiling, hanging a door, fitting appliances. Our solid oak Wickes flat pack Heritage Bone is a high specification kitchen. We are very happy with the final kitchen and would highly recommend Sure-Fit. The result is simply stunning and has been fitted without fault. The works were completed to a very high standard, Sure-Fit are professionals and friendly and courteous tradesmen and takes pains to make sure that everything that they do is completed to the highest standards. They advised us on the best way to go about getting the best finish for our kitchen. My husband and father are in the construction industry themselves and having encountered many top notch tradesmen, we all highly recommend Sure-Fit.Sure-Fit are diligent workers who arrived at the job on time and worked solidly through the day with the minimum of breaks. A friendly and professional service. Price wise, Sure-Fit are very competitive and are certainly worth contacting for a quote. We are very pleased with the work done and have been so impressed with the job that Sure-Fit did that we have lined up several more jobs in the house for them.We would not hesitate to recommend Sure-Fit to friends and family.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
fails to validate their feedback with us. A Notice of Complaint is only required where you believe the
review contains defamatory content. To report a review for any other reason, please select any other
option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
Warning: Please carefully consider the fact before making a claim (and take legal advice, if no doubt), as
any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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