Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
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Name of business:
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
As a couple approaching retirement, our project was what we regarded as substantial: to landscape the front garden and parking area of our new home in Corfe Castle...to install a completely new traditional chimney and fireplace that suited the house...to review and adapt the surface drainage for the property...and to complete other assorted lesser works. From planning on paper, through to the planning application and the tendering process to the completion of the project, we could not have asked for more from Sibbett Gregory. Though our eventual contractors were very capable and helpful in themselves, it was greatly reassuring to have professional help along the way to advise and act as intermediary when questions arose. Ours was probably not a big project in their terms; but it was for us. They were very totally professional, yet courteous and approachable...and we were very grateful that they made the journey with us. I shudder to think of the mistakes we might have made had we attempted to do it by ourselves!
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We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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