Here you are submitting a Notice of Complaint in relation to alleged defamatory content.
Please make sure you fill in all the input field forms correctly and sign it with your real name
and surname otherwise we may not be able to investigate it. We may to contact you to
clarify details of your claim and to verify your identity.
Name of business:
Woodland Nook Boarding Cattery
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
After having a previously bad experience with boarding our lovely little boy we had searched for somewhere that sounded like luxury and we found it by recommendation from a friend in Woodland Nook!! The rooms are better than some of the hotels I have stayed in. Jane is fantastic and you can see that she totally loves her job and the cats that she is caring for. We were recommended to go and visit before booking which we did and were totally blown away by the beautiful surroundings. We booked straight away!
I added Jane on Facebook as we left and received lovely messages from her while we were away showing quite clearly that Otis was happy and content, all in all a fabulous experience we will definitely be booking Otis in for further holidays in the future.
A review will be removed if it breaches our Reviews Policy; our Conditions of Use; or, because a user
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option in the menu above and submit your request.
To proceed with your complaint in accordance with the Defamation Act, we will need specific
information from you in regards to the review you are reporting. You will be submitting a Notice of
Complaint to us.
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any false, misleading or inaccurate information provided by you, may expose you to liability.
We will get back to you within 2 working days of submitting your request.
A negative review is not something that can be reported, but it can be managed.
Please see below our guidance and advice when it comes to negative reviews.
Turning a negative review into positive
Don't panic if you receive a negative review about your business. It's not necessarily a bad thing, when handled in the right way.
Click here for examples of responding to negative reviews
Managing negative reviews
The most powerful way to take control of your online reputation is to respond to
all reviews as the official business owner. Take the opportunity to read through
the below advice before you reply.
Where a mistake has taken place
When you have a disagreement on event
Please log in to respond to reviews as the official business owner
Click here for more information on reviews
Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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