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Name of business:
Absolutely Fabulous Carpet Upholstery & Stone Floor Cleaning
Yell.com page on which the listing is the subject of your complaint:
Review that you believe is false or otherwise defamatory:
Having a dog and a cream carpet was not the intention but our new build house came with the carpet and we arrived with the dog! 2 years later my Mum recomended Ab Fab carpet cleaning service and I was sceptical as to weather it could be restored. I phoned in and Darrens lovely wife went out of her way to make an appointment that fitted in with my needs. Darren and his son are such a cheerful extremrly efficient team who work very throughly and quicly ...various options were offered from a clean around furniture to a complete clean (moving furniture) with added stain repellant. Nothing is too much trouble and your carpet is left nearly dry with overshoes supplied. Darren then offers to come back free of charge if any stains persist after drying. I have been left with a very clean carpet that looks like new! Definately a 5 star service😊🐕
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A negative review is not something that can be reported, but it can be managed.
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Turning a negative review into positive
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Managing negative reviews
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Examples of responding to negative reviews
Did you know?
69% of consumers who raise issues are more likely to return to the business if the issues are resolved quickly and efficiently*
*Critical Research 2017
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