Gas Suppliers

1 April 2022 – 3 Minute Read

Can you switch gas suppliers if you owe money?

You can switch gas suppliers if you owe money that has been outstanding for less than 28 days. The owed amount will be added to your final bill before you move to your new supplier. If you have owed money for more than 28 days, you will need to repay the debt before you can switch.

How do I change gas and electric suppliers?

There are many services available to help you change gas and electric suppliers. You will need to know who your current supplier is, your home address and your most recent energy bill. If you pay by direct debit, you will also need your bank details. Online services can take all this information and switch your energy supplier for you.

Are all gas suppliers upping cost?

All major gas suppliers are upping costs in line with Ofgem’s price cap increase. Fixed-term gas plans will not have a price increase because the cost is fixed for the term of the agreement, usually 12 to 18 months. The price cap applies to all gas suppliers on their standard variable rate tariffs.

Can gas suppliers put up price without informing consumers?

Gas suppliers cannot put up prices without informing consumers. All gas suppliers must give customers at least 30 days’ notice of a pricing increase, which provides you with plenty of time to switch suppliers if necessary. If you have a fixed rate tariff, the gas supplier is not allowed to increase the price.

Do all gas suppliers charge standing charge?

Not all gas suppliers charge a standing charge; however, most tariffs do include this cost. A few years ago, there was a requirement for all gas suppliers to charge a standing charge but Ofgem removed this in 2016. Tariffs with no standing charge usually have a much higher gas price so they are not always worthwhile.

Are cooking and heating gas suppliers the same?

Yes, cooking and heating gas suppliers are the same. When you have a gas supply to your home, you can use this gas for your heating and your cooking requirements. Domestic gas supplied by gas companies is Liquefied Petroleum Gas, or LPG, and is used for heating and cooking.

Do gas suppliers add leak sealant?

No, gas suppliers do not add leak sealant to fixings in your property. If you think you have a gas leak, call the National Gas Emergency Service as opposed to your gas supplier. They will help to make the leak safe and may do this by adding leak sealant.

Do gas suppliers charge for call out for leak?

No, if you have a gas leak, call the National Gas Emergency Service, not your gas supplier. If you call your gas supplier, they will direct you to the National Gas Emergency Service. Call outs from the emergency service are free of charge.

Do gas suppliers do warm home discount?

Yes, all of the major gas suppliers offer the warm home discount scheme. Many smaller suppliers are also joining the government scheme which provides discounts for low-income and vulnerable households. It is a one-off discount of £140 which will either be sent as cash or as a discount off the energy bill.

How to compare gas suppliers?

You can compare gas suppliers online quickly and easily. Many comparison websites offer services to check your property and the energy deals available. You will need to provide your address and your current gas prices. These services will give you details of all the gas suppliers in your area and their current prices.