Make sure you get the best possible fencing installation (or repair) by sourcing the best local fencing contractors. Ask fencing contractors these questions to determine whether they're the right person for the job.
When hiring a fencing contractor, you need to feel sure they're experts with your chosen fencing material. Someone might know plenty about wooden fencing, but that might not be useful if you're looking to install a metal fence, for example.
Take a moment to ask about their previous experience with your preferred fencing material. It's perfectly fine to ask for examples of their past work, and that's the best way to quickly tell whether this is a professional that you'd seriously consider hiring.
If you're looking for sturdy, well-installed fences, you're probably going to want a fencing contractor who has had formal, rigorous training. Asking whether a fencing contractor has any qualifications, and for evidence of those qualifications, is entirely normal.
Always check their details with the qualification's issuing body to make sure it's valid. When fencing contractors refuse to provide proof of their training, it's a red flag, and you might be better off finding another local fencing contractor for your project.
Speaking broadly, trade associations, professional competency schemes, and industry bodies aim to uphold high standards and build confidence in industry professionals. As such, you might prefer to hire a fencing contractor who is a member of these bodies.
Take the time to ask whether your fencing contractor is registered with either TrustMark or the Association of Fencing Industries (AFI). You should also consider reviewing the bodies' information about professional registration and quality standards.
You need to make sure that fencing contractors hold public liability and employers' liability insurance coverage. These types of insurance are required in case accidents or damages occur at your property as a result of the fencing contractor's fault.
If a fencing contractor is evasive about their insurance coverage or if they deny having insurance altogether, you should move ahead with your other local options. You need to know that you'll be properly compensated should an accident occur.
Most people pay attention to the total cost in quotes from fencing contractors, but fewer take notice of specific payment terms and conditions. You need to learn about payment dates, deposit requirements, cancellation terms and conditions, and any other additional fees that might crop up.
Bear these factors in mind when comparing quotes between fencing installers. You might prefer a professional who charges a little extra but provides more well-rounded payment terms. Make sure you get the payment terms and conditions in a detailed written contract that you can point to if there are disputes later on.
More reputable fencing contractors tend to provide warranties or guarantees to their customers, standing behind the quality of their work. Hiring a fencing installer who supplies these means you can feel sure they're going to handle any issues or quality problems that arise either during or after the project.
Beware, though, warranty and guarantee conditions can vary in terms of the coverage period and specific conditions. Before choosing a professional, find out exactly what the warranties and guarantees cover. If a fencing contractor doesn't provide either of these, it's probably better to look elsewhere.
It's always good when fencing contractors offer guarantees or warranties, but you still need to know what the process is when issues crop up. Take a minute to ask professionals what happens when there's a dispute or you might be left wanting at the vital moment.
The more you can find out about the dispute process, the better. If your chosen professional can't supply an adequate answer and keeps things vague, that's a bad sign. In these cases, the prudent course of action is to use a different fencing contractor instead.
For help with this, check out TrustMark's tips for what to do when a project goes wrong.
In some cases, you'll need planning permission or permits from your local authority before you can erect a fence. Many fencing contractors will obtain these on your behalf, although that isn't always the case.
Make sure to ask fencing contractors whether they deal with planning permission and permit acquisition as part of the installation process. If they don't, you'll either need to do this yourself or find a fencing contractor who is happy to handle it for you.