432 Hertford Rd, London, N9 8AA Directionshttps://www.yell.com/biz/www-a2zdrinks-com-london-7212946/#view=map
Products & Services
food & drink - delivered
non alcoholic beer
off licences & wine merchants
soft drink suppliers
wine making & brewing supplies
wine producers & vineyards
Vodka, Gin, Champagne
Amazing costumer service!5
They take your money and give you nothing.1
My expected delivery date was 6-10 December, 15th December arrived still nothing so I contacted them and they explained they were having problems with their courier and had worked out with them that I would recive my item within 72 hours, so 3 days.
5 days later still nothing, so i contacted them again saying that I would like a refund now as I could no longer use the items for a Christmas present. My reply was an apology but it had been broken in transit (well why did I have to contact them to get that answer?) and they could send a replacement straight to the intended recipient.
There is no excuse for this poor service, 11 days after latest expected delivery is appalling. I gave them the benefit of the doubt when they explained what had happened but to confirm that it would definitely be with me in 72 hours then tell me 120 hours later after I contacted them that it was broken is just terrible. 4 days before Christmas and I can no longer get a present for the person as I need to send it on to them. Never had this treatment from any other service on amazon.
I urge people to not buy with them, cannot express enough their false promises, I wouldn't be surprised if it had been broken in transit all along.