Winborn & Gajjar Ltd

2 North End, Croydon, CR9 1SS Directions

Tel 020 8686 9552


Very poor service

For many years my husband has used the company for minor watch and jewelry repairs. The service was always good hence the repeat business. Just before lockdown, he had a ring expanded and the battery replaced in an expensive watch. Very soon the back of the watch kept falling off and my husband put it aside until he was able to return to the shops. Today our daughter offered to visit the shop. She did not suggest any fault on the part of the company but simply asked how the repair had been effected and what should happen in the event of a further similar problem. She was treated with scorn and disdain and met with an absolute refusal to offer an explanation or reply. WE will certainly not return to this place and would not recommend that any young woman should subject themselves to such rudeness.
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Mahesh you are a Hero.

I am absolutely blown away with the kindness demonstrated with the two Gentleman (Mahesh & Gary) who own & run this business, let me explain why, recently my Wife had a bit of a situation in the vicinity of the shop, my Wife desperately required help as her glasses frame had snapped, Mahesh very sympathetically helped whilst offering his own glasses so the Mrs could get to the nearest opticians in order to find a temp replacement, Mahesh suggested she buy the replacement spectacles and he would fit/fix the frame. WOW, the kindness demonstrated by Mahesh is touching and for that I would like to take this opportunity to commend & thank Mahesh for going that extra mile in helping / supporting another Human being in time of need. Could job and all the best - Dr Ferguson
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