wilko

Save on stuff you need

Msu2 St. Georges Shopping Centre, St Anns Road, Harrow, HA1 1HS Directions

Tel 0333 005 1282
   Now closed Open today 08:30 - 20:00

Business overview

We’ve been helping families get stuff done for over 80 years. As a family-run business, we know what it takes to keep a busy home running smoothly. From practical products that make life in a little easier to stylish home accessories and innovative designs, we’re committed to bringing you the best possible range of wilko brand products. So far, that’s over 14,000 simple, thoughtfully-designed products that are great value and look good, too. Trust us to bring you the best deals and promotions on the products you need, when you need them.

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Reviews

Amazing experience at Harrow

5
Amazing experience at Wilko today and very helpful staff.
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Amazing experience wilko

5
Staff is helpful, friendly and polite. A team
member called Manjeet helped me finding the things I needed. Harrow
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BH opening hours

3
Annoying, opening hours on web site states 08.30. Got there and pencilled in door sign says opens at 10.30 wasted time and petrol,please don’t blame Covid!
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Telephone enquiries

1
No body ever bothers to answer the phone when customers make a telephone enquiry as to whether a product I available at a particular store, ( in this case Harrow on the Hill.
There is much need improvement in customer care, sloppy management
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Atrocious Customer Service

1
Went to pick up an on line order 4 mins before they closed and after waiting a minute to be acknowledged by one of two staff standing at the customer service desk , was told by the sales assistant Sharon "we are closed and everything has been put away".I pointed out that the store still had a couple of minutes before they closed and she rolled her eyes and said I was hoping to leave early today but that won't be happening now .She then asked a colleague to go and collect my item from the warehouse which took him 3 minutes.Really appalling customer service especially considering the store manager was standing right next to her and said nothing.I would say that this was possibly the worst customer service I have ever received and needless to say I will not be ordering anything from them again !
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