20+

Years
with Yell

White Rock Property Care Ltd

SOUTH WALES PROPERTY CARE SPECIALISTS

   Now closed Open Friday 08:00 - 17:00

Why Choose Us?

Fully Qualified Surveyors
Family Owned
Quality Service

Business overview

Welcome to white rock property care. We are a family run company, at the forefront of the property care industry within south & west wales and beyond.

At White Rock Property Care, we believe in delivering a service of the utmost quality.

We pride ourselves on our building preservation services:

- Basement Conversions

- Cavity Wall Extraction

- CCTV Drain Surveys

- Condensation

- Damp Proofing

- Dry Rot

- Property Repairs

- Roofing

- Wall Tie Replacement & Structural Repairs

- Wet Rot

- Woodworm

We ensure that all staff, from our surveyors to our onsite technicians are properly trained and carry the appropriate accreditations. As a company, we are members of the following:

✓ Property Care Association

✓ Federation of Master Builders

✓ Trustmark

✓ Wall Tie Installers Federation

✓ British Structural Waterproofing Association

✓ Basement Waterproofing Association

✓ Structural Repairs Association

✓ Confederation of Roofing Contractors

✓ Which Trusted Traders

In addition to our company accreditations, our members of staff also hold the following, individual accreditations:

✓ CSRT

✓ CSSW

✓ CSJK

✓ Oscar Onsight

✓ Stroma

✓ City and Guilds NPTC

✓ PA1

✓ PA6

✓ PA6AW

To back up our work, we work in partnership with premier insurance companies to provide insurance backed guarantees for our work, ensuring peace of mind for our customers.

Photos

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Products & Services

Damp Proofing

Basement Conversions

Cavity Wall Extraction

Condensation

Dry Rot

Property Repairs

Roofing

Wall Tie Replacement

Structural Repairs

Wet Rot

Woodworm

Waterproofing System

Pipe Cracks/Holes/Broken Pipes

Debris

Defective Pitch Fibre

Leaking Pipes May Lead to Subsidence

Gutter Repairs

Slipped or Loose Slate

Rusting Pipes and Gutters

Stonework & Render Cracks

Defective Pointing to Windows or Walls

Moss or Lichen Growing on the Stonework

Damp Staining on Stonework

Damaged or Overflowing Drains

Damp or Moisture in Roof Voids

Floor Repairs from Dry or Wet Rot

Plastering / Redecorating From Damp / Condensation

Chimney Repointing

Chimney Removal

Chimney Lead Flashing & Tray Repairs

Fascias & Guttering

Roofing Contractors

Roof Conversions

Rubber Roofing

Fascias and Soffits

Roof Repairs

Credentials

Awards

  • Property Care Association: Employee of the Year 2017 - Winner

Accreditations

  • TrustMark
  • Safecontractor
  • Construction Skills Certification Scheme
  • Constructionline
  • Stroma Certification
  • CHAS Accreditation

Qualifications

  • Certified Remedial Treatment Surveyor, Certificate (Property Care Association)
  • Certified Surveyor Structural Waterproofing, Certificate (Property Care Association)
  • Certified Surveyor Timber and Damp in Buildings, Certificate (Property Care Association)

Reviews

Competent and reliable.

5
Having serious damp problems with both chimneys (one shared) and an external wall, I struggled to find an experienced and reputable contractor. White Rock provided an initial expert survey and clear proposals for the work. They could not start as scheduled due to weather conditions but kept me informed. All staff, both office and operational were efficient and helpful and work was completed and inspected before payment was requested. The 10 year guarantee for the damp proof coating is reassuring. I can confidently recommend them.
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A job well done!

5
How refreshing it has been to deal with a Company that actually does what it's said it will do. On the one day that they couldn't come due to the awful weather I was informed well in advance and not just left hanging around. Everyone I have come into contact with at the Company has been professional, friendly and polite. Any concerns I may have had were immediately addressed to my satisfaction. The work was carried out in a professional manner, to a good standard and with minimal disruption. My property was left ( if I am honest) more tidy than it was when they arrived. Thank you White Rock for what for us has been a rare positive experience .
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White Rock rock!

5
White Rock Property Care Ltd. have been a pleasure to deal with from start to finish. They are well-staffed and everyone is courteous, hard-working, efficient, responsive and good-humoured. We had quite major works done to eradicate dampness and damaged plaster, as well as new kitchen and bathroom, insulation and some works at roof level to the eaves and to ventilate the roof space. Along the way three separate outbreaks of dry rot were discovered and dealt with with a minimum of fuss. We love being back in the house which is noticeably drier and warmer and a pleasure to look at. Big thanks to White Rock.
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Trustworthy and reliable and easy to get on with I would use Whiterock again.with.

5
The Team at Whiterock are hard working and easy to get along with. The advice given regarding the works to be done and options were always well thought through, and I felt honest and impartial. All the works done were within the quote and they are fair-minded. An example being when they took the initiative to rework a damp course to my preferred solution within the quote accepted. I had a concrete floor put in and they ensured that Council building control inspected the work as required and were happy with the works completed. They also did a damp course on one wall, replaced a lead water pipe from the mains, replaced the lead flashing on a flat roof and inspected a chimney, ceiling,wall and loft to confirm that the cause of previous penetrating damp had been fixed. All this work was done well to my satisfaction. White rock were more expensive than my other quote but their approach to delivering a good product and their guarantee to fix issues with the works if any arise is worth it.
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Transformative work at our property

5
We have had an excellent experience with White Rock. They are working on our property in Pembrokeshire and travel is not an issue for them. The survey is extremely impressive and their recommendations cover both their services and other effective techniques which shows they want the job done superbly for you - not just to get work. The membrane work they’ve done so far is excellent and other builders that work at the house are so impressed and want to work with them on other ‘jobs’ they do and ask us for details. We are working through our house putting in recommendations and this work will transform the property. Our project manager was so brilliant and easy to work with and just gets on with no issues. He has stayed in touch after their bit to check work in the rooms house since is ok and if he can be of further help ie work done then kitchens bathrooms fitted etc.
The ability to work in stages is also really helpful.
I recommend the team unreservedly.
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