20+

Years
with Yell

Westcombes

Widest Range in London

250-252 Lee High Rd, London, SE13 5PL Directions

Tel 020 8852 6204
   Now closed Open Tuesday 09:00 - 17:00

Business overview

FREE SITE SURVEY, ASK ABOUT OUR CURRENT PROMOTIONAL OFFERS, VISIT OUR SHOWROOM TODAY FOR EXPERT ADVICE!

Westcombes Fireplaces is a well established company that has built up an enviable reputation over the last 30 years. Westcombes are South East London's premier supplier of wood-burning stoves, antique fireplaces, reproduction fireplaces and modern fireplaces. We are also specialists in gas flueless fires.

We stock tiled inserts, arched inserts, marble surrounds, wood mantles, limestone surrounds, cast iron surrounds, slate hearths, granite hearths, log baskets, dog grates, gas effect fires, gas stoves, solid fuel and wood-burning stoves, hole in the wall fires, , marble cut to size and we have an in-house restoration service.

We supply and can install all our appliances through our Gas Safe and HETAS Registered fitters

Photos

Image of Westcombes

Products & Services

HETAS Registered

Gas Fire Installation

Installation / Fitting

Marble / Granite

Repairs / Restoration

Fireplace installers

Fireplace shops

Wood burning stoves

Gas Safe Fitters

Cooker, Stove and Oven Retailers

Fireplace Restoration

Fireplace Surrounds

Fireplace Accessories

Flue Maintenance

Gas Fire Installers

Electric Fireplaces

Esse Cooker Brand

Reviews

Top quality service

5
Great selection of wood and multi fuel stoves.
Very knowledgeable and helpful staff.
Will be highly recommending to friends, family and colleagues.
Cancel Update
1000 characters limit

Excellent

5
Wonderfully helpful staff, very informative and nothing is too much trouble.
Always go out of their way to satisfy the customer.
Will be recommended.
Cancel Update
1000 characters limit

Appalling communication throughout and left me waiting 4 hours

2
Westcombes communication was severely lacking from the off: they never replied to phone calls or called back when they said they would - nor sent my bill confirmation despite repeated requests. I had to reschedule the fireplace installation a couple of times (with plenty of notice), and Westcombes were incapable of pinning down their fitters and confirming the rebooking with either party. It's clear they forgot to reschedule the proposed date, as when I called they then had no availability until several days later. What's more, despite pointing out that I would be crossing London to attend the installation on the day, and having been assured that the fitter would be there at 9am - I phoned at 9.30am and was told the fitter hadn't even loaded the van at the shop yet!? He arrived at 1.30pm which entirely wasted my morning. The only apology was courtesy of the fitter. Nothing however from Westcombes: NO apology. I like to support local businesses, but I cannot recommend these guys.
Cancel Update
1000 characters limit

Knowledgeable and helpful

5
We were very impressed by Max, who is extremely knowledgeable and has a courteous and helpful manner. Also the choice of stoves in the showroom was excellent and we had no problem choosing the right one for us, aided by Max.
There were problems with the installation and we had cause for complaint there. However, we hadn't properly understood that the fitter, Peter Connell, doesn't work for Westcombes, and the ensuing misunderstanding took a bit of clearing up.
Based on our experience, I wouldn’t recommend using a fitter from their list but I would definitely recommend buying a stove at Westcombes as I rate their expertise and helpfulness highly.
Cancel Update
1000 characters limit

Lovely fire place, nice blokes

5
I just bought a little Victorian bedroom fireplace from Westcombes which they fitted for me. They did a lovely job, quick and neat and were really friendly too - and it is so cozy having a fireplace upstairs, especially in this weather. I am really pleased with it - thanks, I'd recommend them.
Cancel Update
1000 characters limit