West Coast (Derby) Ltd

20 High Friars, Eldon Square, Newcastle Upon Tyne, Tyne And Wear, NE1 7XG Directions

Tel 0191 2327886
   Open today 09:00 - 20:00

Reviews

POOR CUSTOMER SERVICE

1
This store in newcastle is a joke! it states on the Receipt that if you’re not satisfied with the goods you can have a refund, as I got some clothing as a present and wasn’t my type and couldn’t see anything I liked in the shop to exchange I then asked for the money back the “young boy” who worked there was very rude and had a terrible attitude, I told him what it says on the back of the receipt and he said that it doesn’t matter what it says it doesn’t mean anything, and I can only have a credit note even though I don’t shop there and don’t wear anything at all what that shop sells after telling him. I don’t rate this store at all as I think the way he spoke and he’s attitude towards a customer was disgusting I will not be recommending anyone to shop there at all and there very fake and pushy as well as you walk in the come up to you straight away don’t give you any space to look at all , If anyone knows a email adress or any contact details to head office for this shop i would be very grateful if you leave it as i can not find anything to contact them, thank you ,, Have to put a rating as its mandatory so its a 1* but id give it 0 * rating.
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