Wearabouts Schoolwear

99 Sydenham Rd, London, SE26 5UA Directions

   Now closed Open Thursday 09:30 - 17:45

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Image of Wearabouts Schoolwear

Reviews

Thank you Hayat at Wearabouts for your good customer service

4
On Friday 28th July 2023, my son and I went to Wearabouts in Sydenham in the late afternoon and we went to purchase his school uniform. Hayat served us, she was helpful and patient and gave us good advice. Within 30 minutes we had purchased all the items that we needed and was happy with the very good customer service that we experienced.
I would have rated the business outstanding, however, the shop is too small for all the items that are there and the changing room was inadequate; I would recommend that they purchase the shop next door and expand and this would improve the experience for everyone, including the staff.
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Great Customer Service: Efficient Friendly and very helpful as always.

5
I went today(03/09/2023) to purchase items for my daughter's school uniform (albeit very late in the holidays). I checked the website ( which was up to date), to view opening times and was pleased to see that Whereabouts Sydenham was open on the Sunday before pupils return to school. I arrived at the store and was pleased to see that there were several sales assistant available and my daughter and I were seen in 5 minutes. Our sales assistant was brilliant ( I cannot remember her name but she had shoulder length extensions with white and pink beads) She quickly found the items we required (Harris Beckenham girls blazer, jumper and black skirt) and brought additional sizes for my daughter to try on. She engaged in conversation with my daughter about school which made my daughter's experience interesting. We were able to work out the sizes then queued for 2 minutes at the till. The manager of the shop was also very polite and friendly and thanked me for my custom, over the past 15 yrs.
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Terrible Customer service.

1
Terrible customer service 😒 🙄
Manager was extremely rude. My child needs a new uniform replacement but going back there is so exhausting. There's no other shop that sells the school uniform I guess.
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Disappointing

3
Unfortunately this shop has the monopoly in providing school uniform for my childs school so I had no alternative but to shop here. The shop is cramped and uninviting , the staff are not interested and the manager is smug. Customer service is not paramount because the customer has no choice, there is no healthy competition so no need to please the customer. It doesn't matter if this review is good or bad as there is no option but to use this shop.
Uniform quality is good, sizing is a bit haphazard but goods are easy to exchange if you can bear the return visit. Apart from logoed items other things can be bought cheaper elsewhere. Ordinarily I would say avoid at all costs but we have no option, get what you need , ignore the service/attitude and get out of there.
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Great Service Today

5
Very good service and well done to the welcoming and hard working staff. Thanks to Christina who served us today.
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