WD Plumbing & Heating
Bath Rd, Stroud, GL5 3LA Directionshttps://www.yell.com/biz/wd-plumbing-and-heating-stroud-8933067/#view=map
Open today
00:00 - 24:00
Our location
Business overview
Friendly, professional and reliable local plumbers.
We are a small, reliable local company with over 20 years of experience. We cover all aspects of domestic plumbing, from bathroom installation, heating design and installation, wet rooms, underfloor heating and basic plumbing maintenance and repair. We will always do our best to respond to enquiries in a speedy manner and pride ourselves on the quality of our work.
Products & Services
bathroom plumbing
burst pipes
heating engineers
shower installation
wet rooms
central heating installation
Reviews
31 Jul 2023
Unprofessional and Poor Customer Care
2
After initially providing good work, a problem with supplied wall panels arose, WD ordered a replacement without correctly identifying the faulty panel. After waiting for delivery of the replacement, WD came and installed the wall panels despite noticing a problem with the fitting. The replacement panel was not the one at fault. However, the installation continued in a rushed manner because by this time, WD had started a new job for another client which was now more important. The completed installation was very poorly done, the wall panels did not mate together properly and the aluminium trims were roughly cut and jointed.
When a complaint was made about these issues, WD declined to accept any responsibility for them and expected me as a pensioner to accept them as the finished job. My experience of WD has led me to conclude that they will blame anybody and anything else for thing going wrong rather than accept any fault they may have caused.
When a complaint was made about these issues, WD declined to accept any responsibility for them and expected me as a pensioner to accept them as the finished job. My experience of WD has led me to conclude that they will blame anybody and anything else for thing going wrong rather than accept any fault they may have caused.