Wash-Vac Services

63 Rock Avenue, Gillingham, ME7 5PU Directions

   Open today 08:00 - 18:00

Business overview

Established in 1965 and with over 50 years of experience, you can trust 1st Wash Vac Services to deliver a professional and friendly service.

We are locally based engineers in Gillingham but work throughout Kent for electrical washer and cooker repairs. At 1st Wash Vac Services, we are experts at repairing both domestic and commercial electrical appliances. With over 75,000 spare parts in stock at any one time, you can rely on us to fulfill your appliance needs. Our postal electrical spare parts are despatched on a daily basis. We also offer a service where we can specifically order spare parts at the customer's request. We sell and supply new electrical appliances, and deliver and install them free of charge. We'll even take your old washing machine away with us. We are the prominant supplier for vacum bags, belts and filters in Gillingham, and we have a wide selection of loyal customers who are consistantly praising us and our high quality service.


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Products & Services

Free Quotes

Cookers, stoves & ovens - repairs & parts

Dishwashers - repairs & parts

Domestic appliances

Electrical appliances - repairs & parts

Fridge freezer repairs

Fridges & freezers - repairs & parts

Microwave ovens - repairs & parts

Tumble dryer parts

Tumble dryer repairs

Tumble dryers

Vacuum cleaners - repairs & parts

Vacuum cleaners - retail & suppliers

Washing machines - repairs & parts

White goods

White goods parts

White goods repairs


No Stars

Went on-line to check opening times for this business- yup, open today! On arriving at the shop, it looked suspiciously CLOSED, not just "not open at the moment" closed but Closed. No sign on the door, run-down interior, rubble outside, ladders & stuff on the floor of the shop. This is the second time I've tried to use this business, to no avail - there won't be a third time!
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Well recommended

Have used this company for over 30 years,have never had a problem with them,engineers always pleasant and polite as well as being extremely knowledgeable. Happily recommend this company to anybody.
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help with parts

The three or four times i have been to wash vac services i have found the staff very helpful and friendly
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Above and beyond

No job is too small. Chuffed with my hoover repair
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Approach with care.

Looking for a part for my Zanussi washing machine, I went to Wash Vac services. I showed them the part I wanted to replace and they ordered it. Wrongly.

But the company policy is to order only where goods were paid for in advance … and so I paid. I had no reason not to trust them and as a one time small business owner myself, I understood why this was their approach.

But when I went to collect the part and found it was wrong, they offered to get the correct item … but failed to tell me it may be a higher price. As the reader will guess, it was a higher price ,,, and it looked suspiciously different to my original part.

Unwilling to pay more money for a wrong item I asked for my original payment back. Mr Robertson, the owner I believe, refused point blank when I phoned. Not only that, he was arrogant and uncompromising to the extreme.

Eventually when I returned to the shop, insisted on a refund, the assistant said the refund must have a handling charge taken from it.
Not willing to wait around for Mr Robertson who was supposedly 'Out' I accepted the reduced refund and left only to find when I checked the money that it had been incorrectly calculated (in their favour, of course).

The moral of this story is … do not pay in advance for anything from this store. Indeed, in my opinion, avoid them like the plague.

It is a great shame. One tries to use local businesses in the face of the competition from the group stores … only to meet this kind of behaviour.

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