Warhammer

136 Leigh St Bloomsbury, Edinburgh, EH1 1QS Directions

Tel 0131 220 6540
   Open today 11:00 - 19:00

Business overview

Warhammer is a gaming and model store focusing on tabletop wargames. Warhammer sells a selection of starter kits, models, paints, glue, books and accessories.

Photos

Image of Warhammer

Reviews

GREAT CUSTOMER SERVICE - FRIENDLY STAFF

5
Not sure about the previous review (assume it must have been a one-off) ... I've been in a number of times pre/post covid for their paint range and the staff have always been unbelievably cheerful, friendly and helpful
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Terrible customer service. Deleted my previous review to cover up terrible customer service

1
My last review was taken down, so I'm going to write another review keeping more in line with Yell guidelines

I have had a direct, first hand, experience with trying to buy Warhammer/paints and accessories in this store. The fact that I did not go ahead with my purchase plans is due directly with the rudeness of the customer service at this store.

I can only review the DIRECT experiences I have had with this store which is poor quality of customer service. I cannot review the delivery of any product from this store, your experiences may vary.

Within my DIRECT experiences of this store, the staff members where rude, constantly interrupting and belittling. The complaint process was unsatisfactory with this store. To put it colloquially I was fobbed off when I complained about the bad customer service I had with this store. My advice to the store is instead of covering up your poor customer service by deleting reviews, how about fixing it with better training for your managers.
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