Wainwright's Shoe Shops

188 Maxwell Rd, Beaconsfield, HP9 1QX Directions

   Now closed Open today 08:45 - 17:30

Business overview

Wainwright's sells shoe brands Lotus, Van Dal and Ecco and there is a shoe repair service avaliable.

Reviews

Excellent service

5
My husband and I have both bought walking shoes and had outstanding helpful and patient service .. my husband is 80 and took a long time to decide what he wanted but the staff were very good and didn’t rush him or make him feel pressurised.. it was a very nice experience in these days of impatience !!
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Excellent service

5
Wainwright's a great shoe shop. I sometimes find it difficult to get shoes that fit well and they are always very helpful and patient as I try on endless varieties. They can find their stock quickly and between the two shops can hold a lot of sizes and colours. They are clear about their returns policy too.
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Uninspiring stock for trendy Beaconsfield

2
don’t buy in their sales unless you are 100 percent sure as you will not get a refund on sales but a credit note . The credit note lasts forever ! I wonder will this shop , then what happens to that credit note . Old fashioned brands so difficult to make a forced purchase . its about time this shop wakened up & revisited their policies and stock before it’s too late
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It's only a shoe shop, but a good one

5
As a long time customer, I've always had good experiences here. A good range of products & price points, plenty of sizes in stock and plentiful helpful & friendly staff. So much better than the aggravation of buying shoes on-line, with endless visits to the post office to send things back. Obviously, avoid busy times for the best service - same as anywhere really!
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Terrible aftercare - be warned!!!!

1
Very old fashioned store...sadly their customer service was awful when I needed to take my daughters shoes back - the sole was coming away from the shoe after approx7 weeks of wear. Management told me that the shoes weren’t faulty, they pretty much ignored my right to return the shoes...I had the receipt and box and everything. Manager was terrible! Other staff seemed quite friendly, but manager was like a Rottweiler. Brace yourself if you need to return anything on a quality issue. I can see why there are quite a few poor ratings for this store now, from people who have been treated badly too. It’s a shame, I wanted to support local business, but not if the experience, service and after care is like this. Emailed the company twice before writing any posts, but I wasn’t even acknowledged!
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