Vets4pets

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278 Sherwood Park Avenue, Sidcup, DA15 9JN Directions

Tel 020 8304 3641
   Closed today Open Monday 09:00 - 19:00

Business overview

Vets4Pets is committed to bringing you affordable, high quality care via a modern, well equipped practice, including a lab, pharmacy, digital x-ray and ultrasound. The friendly team can't wait to meet all of their new clients!

Reviews

Awful

1
Had our dog spayed at Vets4pets during covid, had major health issues with the dog after the procedure, having to call an emergency vet and take the dog back to Vets4pets on several occasions. Then we had a problem with the dogs bladder (not linked to the spaying). Dog required several visits and tests and they still have no idea what was wrong with her. So we changed vets and tried to claim on the insurance for costs incurred and there communication is diabolical and even ignoring our insurance company, which we will have to take further soon
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AMAZING VET -

5
Fantastic Vet: the American vet really knows her stuff and is the only vet I've ever met that has taken the time to explain everything to me. And she really knows her stuff too. Was with another vet and they seems clueless but these guys picked up on the problem immediately. Won't ever be going to another vet again, they are absolutely amazing!
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Truly bad experience at this practice

1
I have been with this practice for 9 years but since the current clinical lead vet took over has gone downhill fast. Unanswered emails, promises to call back with blood test results failed to materialise, I spent a lot of money on the blood tests and meds but they have failed to pass my insurance forms to petplan leaving me seriously out of pocket. All the lovely caring nurses and receptionists have left, but most concerning they don’t answer the phone. I tried for an hour today to get through. Even petplan can’t get through to them and they fail to reply to Petplan’s emails. As explained before I have been with this practice for 9 years, the previous vets Rafa, Javier, Maria were truly dedicated but the current vet does not seem to be capable of following through the treatment and admin procedures. I am disgusted at how myself and my lovely dog have been treated .
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Terrible experience

1
Really poor service, do not recommend at all.
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Very poor practice gone right down hill

1
Don’t go here if you value your pets life. I’ve been with this practice years. Since the pandemic and the two guys that ran it resigned it’s a shambles. My elderly cat was left without medication and suffered. It’s not worth the risk go elsewhere. Sadly I had to arrange home euthanasia for our cat who never recovered well from being left without blood pressure pills for two weeks because they just couldn’t be bothered. No one answered the phone for 3 weeks.
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