Vets Now Portsmouth

Our dog was sent to Vets Now, Hilsea from her local practice where she was being treated for a severe bout of vomiting and diarrhoea. There isn't enough space to explain how badly they treated her but at one point we tried to take her home and were threatened by the vet. When we did get to collect her, this 7lb 13yo dog who hadn't eaten for days, was dehydrated, had been dosed with ketamine the day before was brought out to us in a muzzle!!! WTAF!!!! Led out like some savage dog who has to be restrained. We were lied to, threatened, and treated badly at Pet's Now Hilsea, and now they're chasing us for a payment that we've already made.

THIS VETS LET OUR POOR DOG DIE DUE TO ANOTHER EMERGENCY HAPPENING IN THE VETS.

THE PRICE YOU PAY TO BE SEEN AND WE WEREN'T ALOUD A SCAN FOR ANOTHER 4-5 HOURS MEANING OUR DOG WAS ACTIVELY DYING AND WOULD OF BEEN TO LATE TO SAVE HIM

THE AFTERCARE OF OUR DOG WAS HORRIBLE, WE WERE GIVEN OUR DOGS ASHES IN FRONT OF OTHER CUSTOMERS WITH THEIR OWN POORLY DOGS IN THE RECEPTION

DONT EVEN BOTHER COMPLAINING WHEN ITS YOUR DOG THEY HAVE NEGLECTED AS ITS TAKEN ABOUT 6 MONTHS FOR THEM TO REPLY

ITS PURE LUCK IF THEY MANAGE TO HELP YOUR DOG

Shocking!!! I had to visit the emergency vet with my Dog, they spent so long explaining to me about cost (despite me insisting it didn't matter) that it was too late to take him as they were CLOSING!!!! What sort of an emergency vet closes before the normal vet practices open? Shut this place down!!!

Took our ten year old GSD to Vets Now last Saturday as post op` from our own vets,her dressing was leaking.The staff were friendly and professional.The issue was dealt with correctly by re-dressing the wound.The vet advised me what he thought was the original issue,resulting in the operation at our own vets,which was the first time I had heard an opinion.
Certainly the staff I had dealings with were excellent and knew their jobs.

referred to vets now by my vet as she had a heart murmur and leaking fluid into her abdomen to be drained and stabilized and blood clotting all they did was to fill her up with even more fluid, she could not walk when I went to pick her up to take her to another vets for surgery she looked like a beached whale and had to be put to sleep too far gone I never want to use them again, there are so many complaints about them on vets now complaints website facebook they should be out of business