Vets Now Portsmouth

The UK’s leading provider of pet emergency care

1 Southdown View Military Rd, Hilsea, Portsmouth, PO3 5FS Directions

   Now closed Open today 19:00 - 00:00

Business overview

Expert out-of-hours accident and emergency veterinary care in Portsmouth

Rated as ‘Outstanding’ in the provision of emergency veterinary care by the Royal College of Veterinary Surgeons, your trusted emergency vet Portsmouth has been serving local pet owners since 2008.

Working from within Sanctuary Vets in Mountbatten Estate, the dedicated Vets Now vets and registered veterinary nurses work nights, weekends, and bank holidays. This means that we’re here to provide a trusted pet emergency service when your daytime vet is closed.

Worried about your pet? Book Video Consultation with a vet within minutes. We're here for you between 8AM and 11PM, seven days a week.

Products & Services

Emergency Vet

Emergency veterinarian service

Veterinary Nurses

Small Animal Practice

vet

Out of hours vet

Based in Portsmouth

Credentials

Accreditations

  • RCVS Accredited Small Animal Practice (7190213)

Reviews

Do NOT use this so called vet.

1
Shocking!!! I had to visit the emergency vet with my Dog, they spent so long explaining to me about cost (despite me insisting it didn't matter) that it was too late to take him as they were CLOSING!!!! What sort of an emergency vet closes before the normal vet practices open? Shut this place down!!!
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Excellent

5
Took our ten year old GSD to Vets Now last Saturday as post op` from our own vets,her dressing was leaking.The staff were friendly and professional.The issue was dealt with correctly by re-dressing the wound.The vet advised me what he thought was the original issue,resulting in the operation at our own vets,which was the first time I had heard an opinion.
Certainly the staff I had dealings with were excellent and knew their jobs.
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my dog

1
referred to vets now by my vet as she had a heart murmur and leaking fluid into her abdomen to be drained and stabilized and blood clotting all they did was to fill her up with even more fluid, she could not walk when I went to pick her up to take her to another vets for surgery she looked like a beached whale and had to be put to sleep too far gone I never want to use them again, there are so many complaints about them on vets now complaints website facebook they should be out of business
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Ludicrous prices

1
We had our dog who's back legs had seized and couldn't even stand up. We asked for a home visit due to the dog weighing 40kg and the difficulty of getting him to the vets. We were told it would be £500 for the visit with any treatments added on!! Seems that they are more interested in the money than the curing the animal and taking advantage of a worried dog owner who needs an emergency vet. We had the dog seen by a vet in Wickham and paid, with treatment, £78. A vet needs to have the animals best interest at heart....not his own wallet!!
20 Jun 2017
I took my dog to vets now Nottingham to be drained and stabilized as she was leaking fluid into her abdomen and blood clotting never did it and was like a beached whale when I picked her up and had to be put to sleep too far gone never use them again
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Mixed experience

2
I had to use this vets in the two days prior to my cat being put to sleep from chronic kidney failure, as it is the emergency service for my normal surgery.

I don't want to be unfair as I am sure the quality of their care at veteriarians is fine...

However, I found the receptionist staff and vet quite business like to the point of being perceived as uncaring.

They were extremely focused on me paying for the service at a time when I was very distressed. My partner was more objective at the time and even he said the same.

When I said i wanted them to claim direct from my well known insurance company (the one vets normally recommend) as the bill was over £700 after 24 hours, it was all a bit 'thumb sucking' and they reluctantly agreed in the end but they made sure I filled in the claim form there and then.

After my cat had passed away, within a few days, they had posted me a copy of the claim with a slip asking me to follow up with the insurance company. When I did, the insurance company expressed their surprise and distaste for the approach that had been taken.

Given that they are an emergency service, I would have thought they would be more compassionate and empathetic towards owners.

That said, I did appreciate that they were honest and open with me about prognosis and raised the issue of euthanasia when they felt he was not improving.
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