Vet-medic Pharmacy

Manor House Merlin Way, Quarry Hill Ind Est, Ilkeston, DE7 4RA Directions

Reviews

Great pet supplies!

5
Always had a good experience with this company & much cheaper than anywhere else I found!
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good

5
Ordered worming tablets, they was much cheaper than my vets. came within a few days. will use again in future.
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If I could give them minus stars I would

1

These people are so incredibly poor at their jobs that they apparently are incapable of fulfilling a simple order and would rather send out rudely-worded letters and cancel orders needlessly than deal with any of their many failings as a company. I ordered FRONTLINE FOR CATS. I received a confirmation email assuring me my FRONTLINE FOR CATS would arrive by second class postage after the 13th. On the 14th I received an email instead of what I had ordered and paid for. It asked me if my FRONTLINE FOR CATS was FOR A CAT! Nowhere in the confirmation process was it indicated that my order would be withheld and in fact cancelled by these utterly useless people if I did not inform them (though how I would do so is beyond me given that I WAS NEVER ASKED EVEN ONCE WHILE ORDERING OR CONFIRMING) that I wanted FRONTLINE FOR CATS...FOR A CAT! Having complained at such mediocrity being allowed to exist in the human race, let alone in a company that hands out drugs, and asked them to actually bother to do their jobs, I received a very rudely worded letter informing me that my order had been cancelled because I'd apparently hurt the precious feelings of whoever had to read my complaint. If this is how they do business then they do not deserve to be in business any more.
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