Verisure Smart Alarms - Victoria
Trustpilot Rating Excellent. UK's Fastest Response
Open today
08:00 - 21:00
Why Choose Us?
COVID-19 Compliant
Lifetime Guarantee
Free Consultation
Business overview
24/7 Monitored Alarm Systems. Same Day Installation. Fastest Response in the UK. Rated "Excellent" on Trustpilot. Europe's No:1 Alarm Company
Home and business security systems and burglar alarms from Verisure use the latest Smart Alarms technology to protect what is most valuable to you. Our Round the Clock Professional Monitoring ensures that your property is well protected 24/7 - even when you are away. No.1 Alarm System Company in Europe. Over 5 Million Customers Worldwide.
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Products & Services
Alarm Systems
Home Alarm Systems
Business Alarms Systems
Smart Alarm Systems
Smoke Alarms
Monitored Security Systems
Monitored Alarm Systems
Home Security
Retail Security
Video Doorbells
Burglar Alarms
Reviews
04 Aug 2023
TERRIBLE - Do not waste your time or money
1
I never leave reviews about anything but this is by FAR the WORST company that I have ever dealt with. Completely miss-sold and have had terrible customer service. if Lynsay phones, ask for someone else.
Business Response
11 Aug 2023
Hi BelleH-9 Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
Hi BelleH-9 Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
28 Oct 2022
STAY AWAY FROM VERISURE
1
Horrible company the equipment failed not long after it was installed and the monitoring costs keep increasing monthly
Business Response
30 May 2023
Hello JamesC-6801, Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
Hello JamesC-6801, Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
Business Response
30 May 2023
Hello JamesC-6801, Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
Hello JamesC-6801, Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team
09 Jun 2022
DO NOT USE AWFUL COMPANY
1
Awful awful awful
Came with a new house we bought system never worked and parts kept falling off the wall
Got a proper alarm company to fit a alarm and it works amazing
Came with a new house we bought system never worked and parts kept falling off the wall
Got a proper alarm company to fit a alarm and it works amazing
01 Feb 2022
You can check in, but you can never leave
1
I would recommend everyone avoid this business. I have spent 18 months trying to cancel my contract (after the end of the minimum period). Verisure consistently failed to process the cancellation with increasingly hysterical reasons for failing to do so (my favourite was the suggestion that they were worried that someone had hacked my email address), while taking the direct debit.
08 Jul 2021
I would give minus stars if that was possible
1
system not worked for month, nobody will return you calls, make broken promises
Hi BelleH-9 Firstly, thank you for your feedback, we always appreciate feedback of any kind and I'm so sorry about the experience you've had with Verisure that has led you to leave us a 1-star review. We will be more than happy to attempt to resolve this situation for you. Please get in touch, either by calling our Customer Support team on 0333 200 9000 or connecting to a Live Chat via your My Verisure app. Alternatively, you can also email us at [email protected] if you prefer. I hope we can resolve this matter for you, if it hasn't been resolved already. Best regards, Your Verisure Customer Support Team