WARNING: Avoid Finleys/Vantage at All Costs

My family have fallen victim to Finleys/Vantage's subpar services and deceitful practices. Despite paying £14,700, they:

- Failed to properly point the chimney (twice)
- Left water and damp ingress unaddressed
- Provided a worthless warranty
- Refused to seal the flat roof, causing water damage in the kitchen
- Refused to fix broken tiles, allowing water to enter
- Ignored requests for quotes to rectify their damages

We have email evidence proving they were aware of these issues.

Protect yourself and your loved ones. Avoid Finleys/Vantage, as they prioritize profits over customer satisfaction and property integrity.

Share this warning with others to prevent similar experiences.

Evidence and updates will be shared on social media platforms."

Really disappointing experience. The company web presence is very well curated and they appeared to be a large and reputable company.
My experience was to be let down twice by them failing to show up for an appointment to quote us for work. Twice we organised our day to be available for the appointment and twice we were told that they had tried to call to confirm the appointment and that we had not answered. When we explained that both of our phones had full signal and we'd had no calls the excuse was a "glitch in the system". In the end we cancelled and went with another company.

Unreliable, quality of work poor, prices high.

I had Findley Roofing out to give me a quote on repairs for a leaking roof. I was given a written quote, paperwork was signed and a deposit paid. I was informed work would begin in 5-6 weeks.

Approaching the 6 week point, having heard nothing from Findley, I phoned them. When I spoke with the installation team I was informed the price was now over 50% higher than the original quote, an increase of over £2000. I was offered the work done with different materials at a similar price to the original quote. I asked for this quote to be emailed to me for consideration, it never arrived.

I have been offered and, due to a lack of trust in the company, asked for my deposit back, not yet received at time of review. I have wasted 6 weeks of summer weather waiting for Findley, with an unsatisfactory conclusion. I will offer my business elsewhere in the hope of finding someone to completed before winter.

Used this company twice now, found them on the internet. Lads did a good job for us and stopped the leak into our bedroom.
All round no dramas and good job done. We would recommend this company.
Mr Rutherford